{
  "summary": {
    "total_files": 25,
    "paul_cases": 25,
    "total_pages": 770,
    "total_words": 208703,
    "total_activities": 514,
    "total_unique_human_words": 5241,
    "human_percentage": 2.5112,
    "automated_percentage": 97.4888
  },
  "cases": [
    {
      "case_number": "25-030013",
      "filename": "D030__25-030013 Print Report _ Citizenserve_Redacted.pdf",
      "pages": 16,
      "total_words": 3337,
      "total_activities": 5,
      "automated_activities": 3,
      "people_found": [],
      "unique_human_words": 158,
      "unique_entries_preview": [
        "Paul\nI arrived onsite on 8/19/25 and met with the tenant of the property. Tenant stated he is\nLovato\nhaving problems in the bathroom area and had a contractor come by to see if\nproblems could be repai"
      ],
      "automation_ratio": 95.265,
      "has_paul": true
    },
    {
      "case_number": "25-030308",
      "filename": "D031__25-030308 Print Report _ Citizenserve_Redacted.pdf",
      "pages": 16,
      "total_words": 5429,
      "total_activities": 3,
      "automated_activities": 3,
      "people_found": [],
      "unique_human_words": 0,
      "unique_entries_preview": [],
      "automation_ratio": 100.0,
      "has_paul": true
    },
    {
      "case_number": "25-030499",
      "filename": "D032__25-030499 Print Report _ Citizenserve_Redacted.pdf",
      "pages": 7,
      "total_words": 2879,
      "total_activities": 14,
      "automated_activities": 3,
      "people_found": [],
      "unique_human_words": 173,
      "unique_entries_preview": [
        "Paul\nI arrived onsite on 8/13/25 and as I drove up there was a gentleman out front. I went\nLovato\nup and introduced myself and explained why I was onsite. He then stated he was not\nthe one that called"
      ],
      "automation_ratio": 93.991,
      "has_paul": true
    },
    {
      "case_number": "25-030565",
      "filename": "D033__25-030565 Print Report _ Citizenserve.pdf",
      "pages": 13,
      "total_words": 4236,
      "total_activities": 10,
      "automated_activities": 4,
      "people_found": [],
      "unique_human_words": 260,
      "unique_entries_preview": [
        "Paul\nI arrived onsite on 8/12/25 at 9:30am and as I pulled up I could see a lot of\nLovato\nconstruction debris on the driveway that shows signs of a remodel. I then looked the\nproperty up in our system"
      ],
      "automation_ratio": 93.862,
      "has_paul": true
    },
    {
      "case_number": "25-030675",
      "filename": "D034__25-030675 Print Report _ Citizenserve_Redacted.pdf",
      "pages": 2,
      "total_words": 349,
      "total_activities": 5,
      "automated_activities": 0,
      "people_found": [
        "Doug Pierson"
      ],
      "unique_human_words": 153,
      "unique_entries_preview": [
        "Paul\nI arrived onsite on 8/15/25 and met with the owners grandson. I explained who I was\nLovato\nand why I was onsite. He then stated the air conditioner was not keeping his\ngrandmothers house cool and"
      ],
      "automation_ratio": 56.16,
      "has_paul": true
    },
    {
      "case_number": "25-031158",
      "filename": "D035__25-031158 Print Report _ Citizenserve_Redacted.pdf",
      "pages": 2,
      "total_words": 329,
      "total_activities": 6,
      "automated_activities": 1,
      "people_found": [],
      "unique_human_words": 173,
      "unique_entries_preview": [
        "Paul\nI arrived onsite on 8/27/25 at 12:00pm and as I drove up I could see there was a city\nLovato\ninspector onsite with a contractor. I then went up to greet them and I spoke with the\ncontractor about"
      ],
      "automation_ratio": 47.416,
      "has_paul": true
    },
    {
      "case_number": "25-031248",
      "filename": "D036__25-031248 Print Report _ Citizenserve_Redacted.pdf",
      "pages": 14,
      "total_words": 4333,
      "total_activities": 15,
      "automated_activities": 5,
      "people_found": [
        "Doug Pierson"
      ],
      "unique_human_words": 475,
      "unique_entries_preview": [
        "Paul\nI arrived onsite on 8/29/25 at 9:00am and as I was pulling up I did not notice any work\nLovato\nvehicles out front. I then went to the front door and next to the front door I see there is\na pile o"
      ],
      "automation_ratio": 89.038,
      "has_paul": true
    },
    {
      "case_number": "25-031346",
      "filename": "D037__25-031346 Print Report _ Citizenserve_Redacted.pdf",
      "pages": 4,
      "total_words": 652,
      "total_activities": 8,
      "automated_activities": 1,
      "people_found": [],
      "unique_human_words": 266,
      "unique_entries_preview": [
        "Paul\nI arrived onsite on 9/3/25 and from the front of the property it looks to be a duplex.\nLovato\nThere is a unit at the front, and in the back there is a second unit that looks like it\nwas the garag"
      ],
      "automation_ratio": 59.202,
      "has_paul": true
    },
    {
      "case_number": "25-032364",
      "filename": "D038__25-032364 Print Report _ Citizenserve_Redacted.pdf",
      "pages": 31,
      "total_words": 5521,
      "total_activities": 21,
      "automated_activities": 7,
      "people_found": [],
      "unique_human_words": 403,
      "unique_entries_preview": [
        "Jason\nRe-Inspection: 8:00am. I arrived at the SFR due to the structure being fired damaged\nMartinoni and the explosion of the adjacent structure Sacramento fire department Sacramento,\nPolice Departmen"
      ],
      "automation_ratio": 92.701,
      "has_paul": true
    },
    {
      "case_number": "25-033133",
      "filename": "D039__25-033133 Print Report _ Citizenserve_Redacted.pdf",
      "pages": 4,
      "total_words": 525,
      "total_activities": 7,
      "automated_activities": 1,
      "people_found": [],
      "unique_human_words": 109,
      "unique_entries_preview": [
        "Paul\nI arrived onsite on 9/4/25 for the complaint of digging in the front yard and plumbing\nLovato\ninstalled. I went to the front door and knocked. The owner of the property greeted me\nat the front do"
      ],
      "automation_ratio": 79.238,
      "has_paul": true
    },
    {
      "case_number": "25-033517",
      "filename": "D040__25-033517 Print Report _ Citizenserve_Redacted.pdf",
      "pages": 5,
      "total_words": 636,
      "total_activities": 6,
      "automated_activities": 1,
      "people_found": [],
      "unique_human_words": 173,
      "unique_entries_preview": [
        "Paul\nI arrived onsite on 9/3/25 at 9:45am and from the front of the property I could see\nLovato\nthis is a commercial building that is vacant and up for sale. I do see signs of\nhomeless belongings at t"
      ],
      "automation_ratio": 72.799,
      "has_paul": true
    },
    {
      "case_number": "25-033801",
      "filename": "D041__25-033801 Print Report _ Citizenserve_Redacted.pdf",
      "pages": 9,
      "total_words": 2731,
      "total_activities": 8,
      "automated_activities": 3,
      "people_found": [],
      "unique_human_words": 285,
      "unique_entries_preview": [
        "Andrew\nOn 9/2/2025. I officer Thomas made contact with the tenants at this address. I\nThomas\ninformed the male and female the reason for my visit. I informed them we received a\ncomplaint regarding a s"
      ],
      "automation_ratio": 89.564,
      "has_paul": true
    },
    {
      "case_number": "25-033803",
      "filename": "D042__25-033803 Print Report _ Citizenserve_Redacted.pdf",
      "pages": 5,
      "total_words": 655,
      "total_activities": 8,
      "automated_activities": 1,
      "people_found": [],
      "unique_human_words": 216,
      "unique_entries_preview": [
        "Paul\nI received a call from 311 operator on 8/31/25 at 9:45pm stating a securement is\nLovato\nrequired at 3731 Immaculata Way of a standard size entry door and SPD is onsite. I\ncalled the officer onsit"
      ],
      "automation_ratio": 67.023,
      "has_paul": true
    },
    {
      "case_number": "25-033837",
      "filename": "D043__25-033837 Print Report _ Citizenserve_Redacted.pdf",
      "pages": 6,
      "total_words": 850,
      "total_activities": 11,
      "automated_activities": 0,
      "people_found": [],
      "unique_human_words": 191,
      "unique_entries_preview": [
        "Paul\nI received a call from 311 operator on 8/31/25 at 9:07pm stating a securement is\nLovato\nrequired at 3003 O street of glass door and SPD is onsite. I contacted officer onsite\n(Ofc Rice\n) who state"
      ],
      "automation_ratio": 77.529,
      "has_paul": true
    },
    {
      "case_number": "25-033838",
      "filename": "D044__25-033838 Print Report _ Citizenserve_Redacted.pdf",
      "pages": 3,
      "total_words": 978,
      "total_activities": 17,
      "automated_activities": 5,
      "people_found": [],
      "unique_human_words": 230,
      "unique_entries_preview": [
        "Paul\nI received a call from 311 operator on 8/31/25 at 9:55am stating a securement is\nLovato\nrequired at 3112 Marysville Blvd of a standard size entry door and SPD is onsite. I\nthen contacted the offi"
      ],
      "automation_ratio": 76.483,
      "has_paul": true
    },
    {
      "case_number": "25-034070",
      "filename": "D045__25-034070 Print Report _ Citizenserve_Redacted.pdf",
      "pages": 4,
      "total_words": 574,
      "total_activities": 9,
      "automated_activities": 1,
      "people_found": [
        "Doug Pierson"
      ],
      "unique_human_words": 198,
      "unique_entries_preview": [
        "Paul\nI received a call from 311 operator on 9/2/25 at 7:45pm stating a securement is\nLovato\nrequired at 2133 16th ave. The securement requested is 2 standard size doors and\nSPD is onsite. I contacted "
      ],
      "automation_ratio": 65.505,
      "has_paul": true
    },
    {
      "case_number": "25-034708",
      "filename": "D046__25-034708 Print Report _ Citizenserve_Redacted.pdf",
      "pages": 5,
      "total_words": 693,
      "total_activities": 3,
      "automated_activities": 0,
      "people_found": [],
      "unique_human_words": 127,
      "unique_entries_preview": [
        "Andrew\nInformed by building inspector a building permit is needed. Forwarding this over to\nThomas\nthe building department.\n Paul Lovato I arrived onsite on 9/19/25 at 9:30am and I can see the Pergola "
      ],
      "automation_ratio": 81.674,
      "has_paul": true
    },
    {
      "case_number": "25-034722",
      "filename": "D047__25-034722 Print Report _ Citizenserve_Redacted.pdf",
      "pages": 8,
      "total_words": 2244,
      "total_activities": 14,
      "automated_activities": 3,
      "people_found": [],
      "unique_human_words": 259,
      "unique_entries_preview": [
        "Paul\nI arrived onsite on 9/11/25 at 1:00pm with BI Ely. We went to the front door and\nLovato\nknocked. A lady answered the door and I explained who I was and why I was onsite.\nShe started on the conver"
      ],
      "automation_ratio": 88.458,
      "has_paul": true
    },
    {
      "case_number": "25-035021",
      "filename": "D048__25-035021 Print Report _ Citizenserve_Redacted.pdf",
      "pages": 4,
      "total_words": 439,
      "total_activities": 6,
      "automated_activities": 1,
      "people_found": [],
      "unique_human_words": 27,
      "unique_entries_preview": [
        "Paul\nI arrived onsite on 9/10/25 at 11:00am. The complaint made was after permits\nLovato\nwere issued, and approved, the owner is having the securements removed around"
      ],
      "automation_ratio": 93.85,
      "has_paul": true
    },
    {
      "case_number": "25-035231",
      "filename": "D049__25-035231 Print Report _ Citizenserve_Redacted.pdf",
      "pages": 6,
      "total_words": 2051,
      "total_activities": 11,
      "automated_activities": 4,
      "people_found": [
        "Doug Pierson"
      ],
      "unique_human_words": 336,
      "unique_entries_preview": [
        "Paul\nI arrived onsite on 9/17/25 at 11:00am and knocked at the door. A gentleman\nLovato\nanswered the door and I explained who I was and why I was onsite. He had a hard\ntime speaking English when I ask"
      ],
      "automation_ratio": 83.618,
      "has_paul": true
    },
    {
      "case_number": "25-035445",
      "filename": "D050__25-035445 Print Report _ Citizenserve_Redacted.pdf",
      "pages": 5,
      "total_words": 1634,
      "total_activities": 13,
      "automated_activities": 3,
      "people_found": [],
      "unique_human_words": 303,
      "unique_entries_preview": [
        "Paul\nI arrived onsite on 9/22/25 at 10:30am and knocked at the front door. There was no\nLovato\nanswer so I left my card at the front door and took pictures around the front of the\nproperty. A re-inspe"
      ],
      "automation_ratio": 81.457,
      "has_paul": true
    },
    {
      "case_number": "25-035532",
      "filename": "D051__25-035532 Print Report _ Citizenserve_Redacted.pdf",
      "pages": 2,
      "total_words": 355,
      "total_activities": 6,
      "automated_activities": 1,
      "people_found": [
        "Doug Pierson"
      ],
      "unique_human_words": 119,
      "unique_entries_preview": [
        "Paul\nAfter receiving the case, I looked up the correction list that RHIP had produced. The\nLovato\ncorrection list states permit 0206557 was never finalized and the owner had not\ntaken the steps to cor"
      ],
      "automation_ratio": 66.479,
      "has_paul": true
    },
    {
      "case_number": "25-035593",
      "filename": "D052__25-035593 Print Report _ Citizenserve_Redacted.pdf",
      "pages": 6,
      "total_words": 1088,
      "total_activities": 7,
      "automated_activities": 1,
      "people_found": [],
      "unique_human_words": 6,
      "unique_entries_preview": [
        "Phone Call\n\nPhone Call\nPhone Call"
      ],
      "automation_ratio": 99.449,
      "has_paul": true
    },
    {
      "case_number": "25-036663",
      "filename": "D053__25-036663 Print Report _ Citizenserve_Redacted.pdf",
      "pages": 3,
      "total_words": 698,
      "total_activities": 9,
      "automated_activities": 1,
      "people_found": [
        "Doug Pierson"
      ],
      "unique_human_words": 416,
      "unique_entries_preview": [
        "Paul\nI arrived onsite on 9/23/25 at 8:30am and knocked at the door. A gentleman\nLovato\nanswered the door and I explained who I was and why I was onsite. He stated I\n1/3\n\n\n\n Paul\nLovato\nPhone Call  Pau"
      ],
      "automation_ratio": 40.401,
      "has_paul": true
    }
  ]
}