Paul Lovato — the inspector whose conduct is being questioned — is the same person who receives, processes, and filters the CPRA responses about his own case. Every request for records that would reveal his actions passes through him on its way to the requester. He has direct ability to decide what gets produced and what doesn't.
A request for a third-party intermediary was made. The requests continued to flow through Paul.
September 29, 2025
PRA #25-3549 filed. Requested all Code Enforcement records involving Inspector Paul Lovato from January 1, 2020 through September 19, 2025. Inspection reports, field notes, emails, text messages, photos, case management records, and communications between management and Paul about enforcement decisions.
October 7, 2025
City closes request and marks it “published.” What was produced: a batch of Citizenserve case file PDFs — other people's cases. The case file for 23-009185 was included, but the foundational records (the complaint, the initial inspection, Paul's field notes) were not.
Inspection reports, field notes, emails, text messages, photos, case management records, communications with management
Bulk Citizenserve PDF exports. No field notes. No emails. No text messages. No photos in viewable format. No management communications.
October 16, 2025
Request reopened. External message added requesting the missing categories of records.
October 23, 2025
City closes request again. More documents released — but still the same type: case file exports. Not the communications, not the field notes, not the emails.
October 27, 2025
Supplemental demand filed. Explicitly requested, item by item: title search records, N&O issuance packet, Accela condition exports, field inspection documentation for every re-inspection, monitoring and penalty billing authorizations, hearing packets, returned mail evidence, and system audit logs showing who edited each case entry.
October 30 – November 7, 2025
Three more document releases over 8 days. City closes request again. Still no field notes, no inspection worksheets, no monitoring reports, no billing authorizations, no emails.
November 26, 2025
Foundational evidence request filed. Specifically targeted: the March 2023 complaint that started the case, the initial inspection report, the Buster Prelim referral memo, and monitoring documentation for every billed fee cycle. Asked the City to either produce the records or state in writing that they don't exist.
The March 2023 complaint (ticket 230317-1609966). The City's own November 2023 complaint references it as a follow-up — but the ticket itself has never been produced.
Monitoring reports for any of the 24 billed monitoring cycles. Not one has ever been produced. The City has billed $9,120 in monitoring fees without producing a single document showing that monitoring occurred.
Inspector field notes or worksheets for any of the 25 re-inspection entries.
Billing authorization memos for any penalty or fee cycle.
December 29, 2025
PRA #25-4711 filed and closed same day. Supplemental request.
January 6, 2026
PRA #26-39 filed and closed same day. The City responded that all responsive records had been provided. They had not.
January 8, 2026
PRA #26-71 filed. Inspector-specific records request targeting Paul Lovato's Accela data and case notes. This was the most targeted request yet.
January 9, 2026
External message added to 26-71. City acknowledges.
March 29, 2026
PRA #26-71 finally produced — nearly 3 months after filing. What arrived: an Excel spreadsheet of Paul Lovato's case notes and an Accela inspection export. These are useful but are database exports — not the field notes, emails, text messages, or monitoring reports that were originally requested.
March 29, 2026
PRA #26-1061 produced. Code enforcement officer comparison reports. These show how other officers document their cases — useful for demonstrating that Paul's documentation gaps are not department-wide.
After four CPRA requests spanning six months, the following categories of records have never been produced:
The City's response pattern is consistent: produce bulk database exports that contain no original work product, then close the request. When challenged, reopen briefly, release another batch of the same type, then close again. The records that would show what Paul actually did — or didn't do — at the property are the records that never appear.
The formal demand delivered April 2, 2026 specifically demands that all off-record communications be entered into the official file and that all case photographs be produced in native .JPG format with EXIF metadata. The 14-day response window expires April 16, 2026.